AI Chatbot
Equipped with NLP technology for automated chat, it quickly identifies questions and provides accurate responses, reducing errors, training costs, and labor expenses. It also supports LINE integration, enabling easy management and tracking of all conversations for seamless multi-channel management.
Is the pink dress still in stock?
Yes, we have 2 pink dresses in stock. Is there anything else I can do for you?
What are your business hours?
Monday to Sunday, 11am to 9pm.
Got it, thank u!
AI product infor/knowledge base query
Equipped with advanced NLP, it quickly queries product details, inventory, and delivery information, providing accurate answers instantly and saving customer service time.
Integrate with LINE
Supports LINE platform integration, enabling easy management and tracking of all conversations. This streamlines multi-channel operations and ensures unified customer service response.
X
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Chat 3
Chat 4
You still have items in your shopping cart that you haven't yet checked out.
Low inventory remaining.
Click Continue Shopping to complete checkout!
Automated remarketing
Supports LINE integration, enabling easy management and tracking of all conversations. This streamlines multi-channel operations and ensures unified customer service response.
Switch AI/human respond mode
Easily switch between AI and human customer service modes. For complex issues beyond AI's scope, seamlessly transfer to human support to ensure prompt and satisfactory service, enhancing overall customer experience.
What are your business hours?
Monday to Sunday, 11am to 9pm. Is there anything else I can do for you?
Can I talk to someone in charge?
Chat 1
Chat 2
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Chat 4
Automated customer tagging
The system auto-generates and manages customer tags based on interactions and purchase behavior, enabling precise marketing and targeted promotions for each customer group.
Special case reporting
In case of customer complaints, system errors, or other emergencies, the AI assistant quickly identifies and reports issues, enabling prompt action to resolve problems, minimize negative impacts, and maintain smooth operations and customer satisfaction.
What can I do for you?
Just received the product, the quality is terrible! 😡
About
Simpos Tech. Co., ltd
10th Floor, No. 77, Section 3, Roosevelt Road, Daan District, Taipei City 106
Monday-Friday 11am-5pm
Tel: 02-23631680
support@simpos.com.tw